First, reload Stremio Web and test another legitimate video that is known to contain multiple embedded audio tracks. If Audio remains greyed out, use the native Stremio app for LG TV if it is available for your model and region, or play through another supported device; LG’s built-in browser may not expose every embedded track to the web player.
There is no confirmed setting that forces audio-track selection when the browser reports only one usable track. The original report describes the problem in Stremio Web 2.3.2 on an LG TV, but it does not include browser details, logs, or a verified solution.
Why the Audio option is greyed out
Stremio enables the Audio control only when its active player detects more than one selectable audio track. A file can contain multiple tracks while the browser exposes only the default one.
On an LG webOS TV, this can happen because of:
- A limitation in the TV’s built-in browser or media playback APIs.
- The file’s container, audio codec, or track layout not being fully supported by the browser.
- A particular stream variant exposing only one playable track.
- Temporary site data or a stalled player session.
- A source incorrectly labelling a file as multi-audio.
This is different from a general no-sound problem. If audio plays but the Audio menu is disabled, changing the TV’s speakers, HDMI audio format, or volume settings is unlikely to make additional embedded languages appear.
1. Reload the player completely
Start with a clean playback session:
- Stop the video and return to its details page.
- Close the Stremio Web browser tab.
- Exit the LG browser rather than leaving it suspended.
- Reopen the browser, sign in if required, and start the video again.
- Wait several seconds after playback begins before opening the Audio menu.
If the menu becomes available after a complete reload, the earlier player session may simply have failed to enumerate the tracks.
2. Test another known multi-audio video
Do not diagnose the browser from one stream alone. Test a second legal or personal-media video whose multiple tracks have already been confirmed on another player.
Use the result to narrow down the cause:
| Test result | Most likely explanation |
|---|---|
| Audio is selectable in the second video | The first stream, codec, or file layout is the likely issue |
| Audio is greyed out for every verified multi-track video | The LG browser or Stremio Web playback path is the likely limitation |
| The same file works on another device | The file contains the tracks, but the LG browser is not exposing them |
| The file shows one track everywhere | The selected stream may not actually provide multiple selectable tracks |
When comparing results, use the exact same stream or personal-media file. Different releases of the same movie or episode can have different languages and audio formats.
3. Try another stream variant from the same legitimate source
If more than one authorized stream or file variant is available, try one with a different container or audio format. A smaller or differently encoded version may be more compatible with the LG browser.
Stremio community addons are independently operated, and Stremio does not control their stream availability, labels, codecs, or reliability. A title marked as “dual audio” by a third-party source is not proof that both tracks will be delivered in a form the webOS browser can select. Only use sources you are legally entitled to access.
If one variant enables the Audio menu while another does not, continue using the compatible variant. That result points to media compatibility rather than an account-wide Stremio setting.
4. Restart and update the LG TV
A full TV restart can clear a browser process that remained suspended:
- Close the browser.
- Turn off the TV completely.
- Disconnect power briefly if the TV normally uses a quick-start or standby mode.
- Reconnect it, start the TV, and test Stremio Web again.
Also check the TV’s software-update screen for an official webOS update. The browser is part of the TV platform, so browser-related media fixes may arrive with system software rather than as a separate browser download.
Do not install unofficial firmware or reset the entire TV for this problem. A factory reset is disruptive and is unlikely to overcome a browser media-format limitation.
5. Clear Stremio Web site data
If the problem began after Stremio Web previously allowed track selection, clear the browser data associated with Stremio. LG browser controls vary by webOS release, so look for options such as website data, cookies, cache, or browsing data rather than relying on a specific menu path.
Be aware that clearing this data can sign you out and remove browser preferences. Afterward:
- Reopen Stremio Web.
- Sign in again.
- Start a verified multi-audio video.
- Check the Audio control after playback stabilizes.
This is worth trying for corrupted site state, but it cannot add browser support for an unsupported codec or track layout.
6. Use the native LG app or another playback device
If the Audio option stays disabled across multiple verified files, the most dependable workaround is to avoid the TV browser playback path.
Search the LG Content Store for Stremio. Availability can vary by TV model, webOS version, account region, and store catalog. If an official Stremio app is offered for your TV, install it through the store and test the same file there.
If no compatible LG app is offered, use Stremio on another supported device connected to the TV, such as a computer or compatible streaming device. Test the exact same file before assuming it will behave differently. This fallback is safer than changing undocumented TV settings and more useful than repeatedly clearing the browser cache.
What worked for affected users
The available GitHub report confirms the symptom: a user said that content containing multiple audio tracks still showed a completely greyed-out Audio option in Stremio Web on an LG TV. However, the report provides no confirmed workaround, successful configuration change, player information, browser version, or logs.
Therefore, no community fix from that report can yet be presented as universally verified. The practical fallback is to test another stream and then move playback from the LG browser to the official LG app, if available, or another supported device.
Information to include in a bug report
If the problem remains reproducible, collect details that help distinguish a Stremio interface bug from a webOS browser limitation:
- Exact LG TV model.
- Full webOS software version.
- Stremio Web version displayed in the interface.
- Whether Audio is greyed out for every video or only one file.
- Audio codecs and container format, if known.
- Whether the exact file permits track switching on another device.
- Whether the native LG Stremio app behaves differently.
- A screenshot of the disabled Audio control.
Do not post account credentials, private stream addresses, access tokens, or personal-media server details.
FAQ
Can I enable audio tracks in Stremio settings?
There is no confirmed global setting that can make the LG browser expose tracks it does not detect. The Audio menu normally depends on what the active player reports for the current video.
Why can I switch languages on another device?
Different devices use different browsers, media frameworks, and codec support. The file may be valid while its additional tracks remain unavailable through the LG browser’s playback path.
Will changing the preferred TV language fix it?
It may influence the default language in some apps, but it does not normally make an undetected embedded track appear. The relevant test is whether the player exposes more than one track.
Is this definitely a webOS 25 bug?
Not yet. The report associates the behavior with an LG TV and Stremio Web, but it lacks enough diagnostic information to identify the exact component responsible. Testing the same file in the native app or on another device is the safest way to isolate it.
Last reviewed: August 15, 2026